Privacy & Cookies

1. Introduction

Welcome to Nucleus Technologies (“Company”, “we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website (www.nucleustech.co) and interact with our software products and services.

By using our website, you agree to the terms of this Privacy Policy.

2. Who we are

Nucleus Technologies provides automation, training and AI-powered solutions for trade associations and their business members. We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any data protection queries, you can contact us at:

• Email: marketing@nucleustech.org
• Address: 20 Commerce Road, Peterborough, PE2 6LR

3. What personal data we collect

We may collect and process the following personal data:

• Identity Data: name, job title and company details.
• Contact Data: email address, phone number and postal address.
• Technical Data: IP address, browser type, operating system and usage data.
• Marketing and Communication Data: preferences for receiving communications from us.
• Transaction Data: payment information if you purchase our services.

4. How we collect your data

We collect data in the following ways:

• Direct Interactions: when you fill out forms, subscribe to our services or contact us.
• Automated Technologies: through cookies and analytics tools tracking website usage.
• Third-Party Sources: from business partners or publicly available sources.

5. How we use your data

We use your data to:

• Provide and improve our products and services.
• Process transactions and manage customer relationships.
• Respond to inquiries and support requests.
• Send marketing communications (only if you opt in).
• Comply with legal obligations.

6. Legal basis for processing data

Under UK GDPR, we rely on the following lawful bases:

• Consent: when you provide explicit permission (e.g. for marketing emails).
• Contractual Necessity: to fulfil agreements we have with you.
• Legal Obligation: when required by law.
• Legitimate Interests: when processing is necessary for our business operations without overriding your rights.

7. How we share your data

We do not sell your personal data. We may share your data with:

• Service Providers: such as cloud hosting, payment processors and analytics providers.
• Legal Authorities: if required by law or legal processes.
• Business Transfers: in the case of a merger or acquisition.

8. Data security & retention

We implement appropriate security measures to protect your data. We retain your data only for as long as necessary for the purposes outlined in this policy or as required by law.

9. Your rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal limitations).
• Object to processing based on legitimate interests.
• Withdraw consent for marketing communications at any time.
• Data portability (transfer your data to another service provider).

To exercise your rights, contact us at marketing@nucleustech.org.

10. Cookies and tracking technologies

We use cookies to enhance user experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

11. Third-party links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to read their policies.

12. Updates to this policy

We may update this policy periodically. We recommend reviewing it regularly for any changes. The “Effective Date” at the top reflects the latest revision.

13. Contact us

For any questions about this Privacy Policy, please contact us by email at marketing@nucleustech.org or by post at 20 Commerce Road, Peterborough, PE2 6LR.